Privacy Policy

1 Introduction

Welcome to MedCafé ("MedCafé", "we", "us", or "our").

MedCafé is a healthcare community and professional education platform focused on connecting doctors, healthcare professionals, educators, experts, and healthcare organizations to support professional communication, knowledge sharing, training, workshops, conferences, and continuing medical education.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you interact with MedCafé, including when you register for our events and workshops, submit information through our website, or submit your information through advertising platforms such as LinkedIn.

2 Information We Collect

Depending on how you interact with MedCafé, we may collect information such as:

• First name and last name
• Email address
• Phone number, where provided
• Professional role or designation
• Professional interests
• Organization or workplace information
• Event or workshop registration details
• Information you voluntarily provide when contacting us
• Information submitted through our event registration forms
• Information submitted through LinkedIn Lead Gen Forms or similar advertising platforms

We only seek to collect information that is reasonably necessary for the relevant purpose.

3 Information Collected Through LinkedIn

If you interact with a MedCafé advertisement on LinkedIn and submit a Lead Gen Form, LinkedIn may provide the information you choose to submit to MedCafé.

For example, for an event or workshop campaign, this may include:

• First name
• Last name
• Email address
• Professional role

We may use this information to respond to your enquiry, provide event information, assist with registration, and communicate with you about the relevant MedCafé program.

LinkedIn's Lead Gen Form requirements also require advertisers to provide an applicable privacy-policy link and appropriate notice/consent for their use of submitted data.

4 How We Use Your Information

We may use your information for the following purposes:

To:

• Process your registration request
• Confirm your participation
• Provide event details
• Contact you regarding venue, date, timing, or other event information
• Assist with payment or registration-related matters where applicable

To provide information about:

• Medical workshops
• Training programs
• CME-related programs
• Conferences
• Educational events
• Professional development opportunities

We may contact you regarding an enquiry, registration, workshop, event, or other service that you have requested.

Where required by applicable law, we will obtain appropriate consent before sending promotional communications.

We may use information to understand interest in our programs and improve our educational services, website, events, and communications.

5 How We Share Information

We do not sell your personal information.

We may share personal information where reasonably necessary to provide our services, including with:

• Event organizers or authorized MedCafé team members
• Event venues or service providers where necessary for event administration
• Payment or registration service providers
• Technology, hosting, CRM, or marketing service providers acting on our behalf
• Professional partners involved in delivering a specific program
• Government or regulatory authorities where required by applicable law

Where third-party service providers process information on our behalf, we seek to require appropriate confidentiality and data-protection safeguards.

6 LinkedIn and Advertising Platforms

MedCafé may use LinkedIn and other advertising platforms to promote its educational programs and events.

If you submit information through an advertising platform's lead-generation form, that information may be made available to MedCafé for the purposes described in this Privacy Policy and the relevant form.

LinkedIn states that Lead Gen Form data is subject to its own applicable policies and retention rules; advertisers are responsible for their own lawful use and handling of submitted data.

7 Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

8 Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including event administration, customer support, legal, accounting, regulatory, and legitimate business requirements.

When information is no longer required, we may securely delete or anonymize it in accordance with applicable requirements.

Please note that information submitted through third-party platforms such as LinkedIn may also be subject to that platform's own retention policies. LinkedIn currently states that sponsored Lead Gen Form data is available for 365 days.

9 Your Rights

Subject to applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Request restriction of certain processing
• Withdraw consent where processing is based on consent
• Object to certain uses of your personal information
• Request information about how your personal information is being processed

To exercise applicable rights, please contact us using the details below.

LinkedIn also requires advertisers using Lead Gen Forms to honor applicable requests to opt out of use of submitted data or to have the data deleted.

10 Children's Privacy

MedCafé's professional education programs are intended for adults and healthcare professionals.

We do not knowingly collect personal information from children under the age of 18 through our professional event and lead-generation campaigns.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

11 International Data Transfers

Because MedCafé may work with international healthcare professionals, technology providers, event partners, and service providers, personal information may be processed or stored in countries outside the country where you reside.

Where required by applicable law, we will take appropriate measures to ensure that such transfers are handled in accordance with applicable data-protection requirements.

12 Third-Party Websites

Our website and communications may contain links to third-party websites, registration platforms, payment providers, social media platforms, or other services.

MedCafé is not responsible for the privacy practices of third-party websites or services. We encourage you to review the privacy policies of those third parties before providing them with your personal information.

13 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements, technology, or data-processing practices.

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.

14 Contact Us

If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, please contact MedCafé:

15 Consent

By submitting your information through a MedCafé registration form, website form, or Lead Gen Form, you acknowledge that you have reviewed this Privacy Policy and understand how MedCafé may process your information for the purposes described above.

Where applicable law requires specific consent for a particular processing activity, MedCafé will seek that consent separately.